#411 Unable to login to git.centos.org
Closed: Fixed by davdunc. Opened by davdunc.

issues logging into git.c.o even though accounts.fp.o was working as expected. mobrian and arrfab assisted by clearing cache on backend.

discussion follows:

<arrfab> Fabian Arrotin 
davdunc: thanks .. some people started to report issues (but flapping) against fedora infra, but also impacting centos, as it's all the same IPA backend
6:50 AM 
it seems that sssd has some troubles, wondering if that's related
6:50 AM 
mobrien had such issue earlier btw :)
6:50 AM <davdunc> David Duncan 
yea. arrfab now I have access to the right place to make a request for help. 
6:51 AM <arrfab> Fabian Arrotin 
davdunc: curious : have you recently enabled 2FA on your account ? 
6:51 AM 
git.c.o is transparently using ipsilon, so try also to login directly on https://id.centos.org 
6:52 AM <davdunc> David Duncan 
I just did it yesterday, but the issue was experienced previously. 
6:52 AM 
I figured if the openid access is broken already, I can work on the reset with the OTP enabled. 
6:52 AM <arrfab> Fabian Arrotin 
davdunc: from ipsilon log : it's refused by IPA backend :/
6:53 AM <davdunc> David Duncan 
let me try again. 
6:54 AM <arrfab> Fabian Arrotin 
but you confirm that you can login directly on the portal ? 
6:54 AM 
so either https://accounts.centos.org or https://accounts.fedoraproject.org 
6:56 AM <davdunc> David Duncan 
confirmed for fp.o
6:57 AM 
yea. https://accounts.centos.org/user/davdunc/ achieved. 
6:57 AM <arrfab> Fabian Arrotin 
davdunc: so can you give it a try on https://id.centos.org now ? from what I see it complains about "Preauthentication failed"
6:58 AM <davdunc> David Duncan 
that sounds like a personal problem. 
6:58 AM 
:D
6:58 AM <arrfab> Fabian Arrotin 
:-)
6:58 AM <davdunc> David Duncan 
well, whatever the case, I am in now. 
6:58 AM 
it is working and I don't have a problem to cry about any longer. 
6:58 AM <arrfab> Fabian Arrotin 
davdunc: on id.c.o ? or do you mean git.c.o ? 
6:59 AM <davdunc> David Duncan 
git.c.o
6:59 AM <arrfab> Fabian Arrotin 
oh
6:59 AM 
well, sssd issue, as confirmed for fedora side (discussed this with mobrien)
6:59 AM 
invalidated the cache for your user and it seems it worked
7:00 AM 
good that it works now though :)
7:00 AM <davdunc> David Duncan 
once I logged into the accounts.c.o (which I assume is fp.o, but didn't have me logged in like fp.o did when I crossed domains) I was able to just immediately auth into git.c.o
7:00 AM 
ya. fantastic. 
7:00 AM <arrfab> Fabian Arrotin 
mobrien: don't remember if you were tracking the sssd thing already : worth linking a ticket from centos-infra to the one for fedora-infra
7:00 AM <davdunc> David Duncan 
thanks for the help. 
7:01 AM <arrfab> Fabian Arrotin 
davdunc: you're welcome :)
7:01 AM <davdunc> David Duncan 
I can open the ticket for you if you need it for tracking. 
7:01 AM 
don't want to waste mobrien's time with a single outage. 
7:01 AM <arrfab> Fabian Arrotin 
well, probably good idea, as then we can discuss in infra-and-releng and link to other fedora ticket
7:02 AM <davdunc> David Duncan 
okay. I'll open for tracking, but resolve based on our discussion. 

Metadata Update from @davdunc:
- Issue close_status updated to: Fixed
- Issue status updated to: Closed (was: Open)

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